Our Premium Service mission begins with Client interviews.

When Knowledge Professionals understand what you (“The Client”) is trying to achieve, they deliver solutions with strategic relevance—not just functional competence.

Your participation raises the quality of service you receive. Our surveys are syndicated nationally and made available to Knowledge Professionals in your sector.

We explore:

1. Strategic priorities - What you're trying to accomplish

2. Trends and issues - What's happening in your industry

3. How knowledge professionals can be most useful - Where they add the most value

4. Elements of value - What you find valuable in the solution and relationship

The interview experience:

• 45 minutes

• Confidential

• Questions sent in advance